Replies
9Beach Fanatic
Another idea: buy a full page in the local paper and run your above post on it. I am sure you can find others who have experienced the same problems to share in the cost of the page.
Bad PR is about the only thing that will get their attention IMO.
Bad PR is about the only thing that will get their attention IMO.
Beach FanaticAuthor
Another idea: buy a full page in the local paper and run your above post on it. I am sure you can find others who have experienced the same problems to share in the cost of the page.
Bad PR is about the only thing that will get their attention IMO.
I did send an e-mail out to several hundred people alerting them to the problem and provided the CEO's Name and Telephone number. These people included rental agents, business owners, residents, several city employees and city counsel members.
Beach Fanatic
Great. Good luck.
Beach FanaticAuthor
Here are the names and numbers:
Chairman of the Board, President & CEO of Embarq -
Daniel R Hesse -
Telephone Number 1-913-323-4637/
Fax Number 1-913-523-9120/
Embarq Department of Consumer Affairs - (Directly under the CEO)
Beverly Bridgers
Telephone Number 1-800-877-3345
Please feel free to call and complain directly to these individuals.
Chairman of the Board, President & CEO of Embarq -
Daniel R Hesse -
Telephone Number 1-913-323-4637/
Fax Number 1-913-523-9120/
Embarq Department of Consumer Affairs - (Directly under the CEO)
Beverly Bridgers
Telephone Number 1-800-877-3345
Please feel free to call and complain directly to these individuals.
Beach Fanatic
I also had a problem with Embarq, they promised all these wonderful things, but delivered nothing. I ended up writing a letter in triplicate,and sending it to 3 different Embarq offices, filing a complaint with the FTC, and with the Florida Public Service Commission. Got some action, but unknown how all will work out.
Beach Fanatic
Here are the names and numbers:
Chairman of the Board, President & CEO of Embarq -
Daniel R Hesse -
Telephone Number 1-913-323-4637/
Fax Number 1-913-523-9120/
Embarq Department of Consumer Affairs - (Directly under the CEO)
Beverly Bridgers
Telephone Number 1-800-877-3345
Please feel free to call and complain directly to these individuals.
What are their mailing addresses?
Beach Fanatic
I will be needing DSL and satellite service for my new house at Watersound. Who do you suggest I go with ? Does anyone have a local number that I can contact service provide r?
Beach FanaticAuthor
What are their mailing addresses?
Here is the Corporate address:
Embarq Corp
5454 W. 110th Street
Overland Park, KS 66211
Beach Fanatic
By the way, just wanted to post that after making a consumer complaint, and writing the executive offices of Embarq in triplicate, I received a call from the executive office in Las Vegas and my account was finally cleared up! 

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