Mediacom bill

Check your PM's

try playing off each other. explain to mediacomm that due to the increase in rate, you are considering going with DSL from Embarq(sprint) and would like to stay with mediacomm if they'll honor the old rate.

FYI, Embarq's DSL is currently $39.95. They must have been feeling some competition, because earlier this year it was also $49.95.

Yes, but we (MediaCom) will let you have the High Speed Internet for $33 if you will sign up for your phone and cable tv, each at $33 per month. That is a total of $99 (but we won't tell you that it is really about $120 after all the ++.) that you pay for about $150 worth of services.



:funn:

FYI, Embarq's DSL is currently $39.95. They must have been feeling some competition, because earlier this year it was also $49.95.

Does anyone have any experience with the Embarq DSL Service? I am looking for alternatives to Mediacom, and had great experience with DSL when I lived in Atlanta.

We added a DSL line with Mediacom last October for our use and the use of our guests. We were enjoying a monthly charge of $29.95 a month for this service until this month, our one year anniversary. I opened up our statement and see that it has gone up to $49.95 a month! I just called and was told that my one year special was up. This is over $15.00 more than we pay in Dallas. Am I stuck?

I had Mediacom too and after the introductory offer it had went up to
$49.95 a month like yours. I switched over to Embarq and the rate is:
$24.95 High-Speed Internet for as long as you have the service.

Consistently fast broadband connection 24/7
Anti-virus, spam & pop-up blockers, parental controls and more
$50.00 online rebate (covers $49.99 activation fee)
Call 866-514-7378 or Visit Embarq.com/Highspeed

If you do not have a modem you can order one for $12.95 and that
covers the shipping and handling and it's yours to keep, even if you
discontinue their service, you still keep the modem.

Hope this helps you or someone else on the SoWal Board...

I can't stand Mediacom!! How many buttons do you have to push to get to a real person, then when you do, they can't tell you anything!! I tryed for 2 months to get Mediacom in our new house, and because there were no existing lines here, it took forever. Finally, gave up and went with Embark (and Dish Network) They have always been VERY helpful, EASY to get to and I love my DSL. I'd chose them any day:clap_1:

I also ditched Mediacom...

We have and love Direct TV and use Sprint/Embarq for internet. I have had ZERO problems...

I also ditched Mediacom...

We have and love Direct TV and use Sprint/Embarq for internet. I have had ZERO problems...

Is the speed of the internet as fast with Embarq as it is with MediaCom?

I have not noticed a difference. We also use the Embarq at work/office. If you are in our area come by the office and check it out. Now if I could get the worms and/or trojan horse's off my computer I would be a much happier camper...

Is the speed of the internet as fast with Embarq as it is with MediaCom?

Thanks for all the feedback. Little did I know that everything would go CRASH today! Got Mr. Kitty off to the airport and came back to find lots of red crosses on my whatchamacallit....the little picture things on the bottom of the screen? Anyway, I called Mr. K and did the turn off and unplugged dance. Then called Mediacom and got a really nice person to help. I had an internet connection, but the Linksys was messed up. So, I took a deep breath and called them... held for about 30 minutes and then got an angel in the Phillipines. An hour and 15 minutes later I have rebuilt this computer!!!! I don't think a tech person has laughed so much in their career. Can you imagine working with me...unplugging and IP addressing??? That's all...thanks for listening!

Thanks for all the feedback. Little did I know that everything would go CRASH today! Got Mr. Kitty off to the airport and came back to find lots of red crosses on my whatchamacallit....the little picture things on the bottom of the screen? Anyway, I called Mr. K and did the turn off and unplugged dance. Then called Mediacom and got a really nice person to help. I had an internet connection, but the Linksys was messed up. So, I took a deep breath and called them... held for about 30 minutes and then got an angel in the Phillipines. An hour and 15 minutes later I have rebuilt this computer!!!! I don't think a tech person has laughed so much in their career. Can you imagine working with me...unplugging and IP addressing??? That's all...thanks for listening!

Yeah, I had to call India last week to get our Linksys fixed, too.
We talked for a while. The weather there was good and mr fix it was getting ready to go home for the day.

I don't love Mediacom.

Is the speed of the internet as fast with Embarq as it is with MediaCom?

I have had both and Medicom is faster. Also have medicom phone service and love it! :clap_1:

Is the speed of the internet as fast with Embarq as it is with MediaCom?

After switching, I have not noticed a difference in speed.....they seem
to be equal. However, I did get a "real" person at Embarq to help me out
with questions. I was appreciative of being able to talk to a real person and
not just a recording or on indefinite hold.....only to be disconnected a half an
hour later....can you relate?

Is the speed of the internet as fast with Embarq as it is with MediaCom?

I don't have Mediacom experience. I can say, though, that the Embarq DSL in the Eastern Lake area is slow 8-10AM and 3-5PM. I also have some intermittent dropouts where some sites work better than others. Wondering if we have some loss of net neutrality showing up on Embarq. The speed in general isn't so hot compared to the BellSouth DSL I have at my place in Memphis. Embarq seems to be about midway between dialup and BellSouth. To be fair, they told us when we were hooked up that our speed wasn't going to be so hot (out at the end of the line).

But, as others have said, the user support has been pretty nice.

I have had both and Medicom is faster. Also have medicom phone service and love it! :clap_1:

What part of Seagrove are you in? I'm near Eastern Lake and not excited about my Embarq DSL.

I have Embarq phone, DSL & Dish satellite and am happy. Had Cox, HATED Cox.

The fastest speed you can presently get with Embarq in our area is 1.5. BUT, 5.0 is coming soon.

I have no experienced any outages or any real problems. I have it both at home and at the office.

Mediacom has a horrible e-mail problem. I send things to my clients and they often never receive them.

After switching, I have not noticed a difference in speed.....they seem
to be equal. However, I did get a "real" person at Embarq to help me out
with questions. I was appreciative of being able to talk to a real person and
not just a recording or on indefinite hold.....only to be disconnected a half an
hour later....can you relate?

Most Definetly!!

Can't say as far as the speed goes, I had dial up before I moved here so anything is an improvement!!


As for the slower hours, I was TOLD that with Embark that it didn't matter how many people where on that it should not slow things down, and that with cable it would slow if it was a high traffic time- how true?? I do not know...

as mentioned above, sprint's fastest residential service currently is 1.5M. if/when they are able to provide 5M service, it will be 44.95/mo

mediacom's slowest residential service is 5M@49.95/mo
upgraded service 10M is 59.95/mo

Thanks for all the feedback. Little did I know that everything would go CRASH today! Got Mr. Kitty off to the airport and came back to find lots of red crosses on my whatchamacallit....the little picture things on the bottom of the screen? Anyway, I called Mr. K and did the turn off and unplugged dance. Then called Mediacom and got a really nice person to help. I had an internet connection, but the Linksys was messed up. So, I took a deep breath and called them... held for about 30 minutes and then got an angel in the Phillipines. An hour and 15 minutes later I have rebuilt this computer!!!! I don't think a tech person has laughed so much in their career. Can you imagine working with me...unplugging and IP addressing??? That's all...thanks for listening!

Oh the mental picture! Miss Kitty, I'da paid money to see and hear this phone call!! Glad you got up and running again!!

Oh the mental picture! Miss Kitty, I'da paid money to see and hear this phone call!! Glad you got up and running again!!

...she was laughing and praying along with me! Luckily her shift was almost over. Mr. Kitty is awfully proud of me. I think you are, too!!! :clap_1:

Thanks for all of the information! I think I will wait until Embarq has the higher speed available and then try it. Mediacom has too many outages, and when I found out that they have a single point of failure for the entire network in the Panhandle (and that point is in Valdosta, Georgia) I knew the uptime wasn't going to get any better.

We've had them out to the house three times now to try to get rid of the "snow" on channels 2-4, and it's kinda fixed. For $50 a month for digital cable, though, I really want a decent picture on the major channels with no snow. They tell me that's just the way it is around here, because the lower channels are still analog.

I have to laugh, then, when they try to sell me phone service - I am imagining picking up my phone and asking Sara to get me Juanita down at the diner.

Their technology is not exactly cutting edge.

Last week, an Embarq rep told my husband that we could get DSL. He was absolutely sure of it. Their web site also indicates that we can. This, after 2+ years of pestering Sprint, looking for something better than dial-up, then waiting for someone that was supposedly putting in wireless service (glad I didn't hold my breath), and finally having WildBlue installed for satellite internet in June. I'm iffy on the satellite; often pictures don't display as they should...but it is MUCH better than the dialup we had, except it doesn't work when it is raining.

So, can anybody else on the east end of E. Point Washington Road, or in the Point itself, get DSL?
I'm under a contract with Wildblue, but for future reference...

...she was laughing and praying along with me! Luckily her shift was almost over. Mr. Kitty is awfully proud of me. I think you are, too!!! :clap_1:

I am very proud of the Kitty as well. I would have paid good money to this comedy act! I am sure if you were involved it was hysterical. And to think technology was involved in it.

I live on 30A and this is what I was told regarding internet service:

mchsi
3mbps $35
5mpbs $56


embarq
1.5m $25
3m $35 not available yet
5m $45 not avalable yet

to test your speed go to:

www.2wire.com

http://www.freespeedtest.com/?xcmpx=2440